Shipping policy

🚚 Shipping Policy – XXYLIA Pakistan

At XXYLIA Pakistan, we are committed to delivering your orders quickly, safely, and efficiently across Pakistan. Our goal is to provide a smooth and reliable shipping experience for all our customers.

πŸ“ Shipping Coverage

We currently offer nationwide delivery across Pakistan, covering all major cities and remote areas through trusted courier partners.

⏱️ Order Processing Time

  • All orders are processed withinΒ 24 hours

  • Orders placed on weekends or public holidays will be processed on the next working day

  • You will receive a confirmation message once your order is dispatched

πŸš› Delivery Time

  • Estimated delivery time is 3–5 working days

  • Delivery time may vary depending on your location and courier service

πŸ’³ Payment Options

We offer flexible payment methods:

  • Cash on Delivery (COD)

  • Advance Payment (Bank Transfer / Online Payment)

πŸ’° Shipping Charges

  • Shipping charges may vary depending on your location and order size

  • Any applicable shipping fee will be displayed at checkout

πŸ“¦ Order Tracking

Once your order is shipped:

  • You will receive a tracking number via SMS or WhatsApp

  • You can track your order in real-time through the courier service

⚠️ Delivery Guidelines

  • Please ensure your address and contact details are correct

  • Our courier partner may contact you before delivery

  • If the customer is unavailable, delivery may be delayed or rescheduled

❗ Delays & Issues

While we strive for timely delivery, delays may occur due to:

  • Weather conditions

  • Public holidays

  • Courier service issues

  • High order volume

XXYLIA Pakistan is not responsible for delays caused by third-party courier services, but we will always assist in resolving any issues.

πŸ“¦ Failed Deliveries

  • If an order is returned due to incorrect address or unavailability, re-delivery charges may apply

  • Repeated failed orders may lead to order cancellation

πŸ”„ Shipping & Returns

  • Shipping charges are non-refundable

  • In case of exchange, all shipping costs will be borne by the customer

For more details, please refer to our Return & Exchange Policy.

πŸ“ž Contact Us

For any shipping-related queries or assistance:

πŸ“§ Email: xxylia.pk@gmail.com
πŸ“± WhatsApp: +92 319 3366 829

Thank you for shopping with XXYLIA Pakistan. We are dedicated to delivering your favorite fashion products with care and reliability πŸ’–