Shipping policy
Β At XXYLIA, we are committed to delivering your orders quickly, safely, and efficiently across Pakistan. Our goal is to provide a smooth and reliable shipping experience for all our customers.
π Shipping Coverage
We currently offer nationwide delivery across Pakistan, covering all major cities and remote areas through trusted courier partners.
β±οΈ Order Processing Time
β All orders are processed within 24 - 48 hours.
β Orders placed on weekends or public holidays will be processed on the next working day.
β You will receive a confirmation message once your order is dispatched.
π Delivery Time
β Estimated delivery time isΒ 2β6 working days.
β Delivery time may vary depending on your location and courier service.
π³ Payment Options
We offer flexible payment methods:
β Cash on Delivery (COD)
β Advance Payment (Bank Transfer / Online Payment)
π° Shipping Charges
β Shipping charges may vary depending on your location and order size.
β Any applicable shipping fee will be displayed at checkout.
π¦ Order Tracking
Once your order is shipped:
β You will receive a tracking number via SMS or WhatsApp
β You can track your order in real-time through the courier service
β οΈ Delivery Guidelines
β Please ensure yourΒ address and contact details are correct.
β Our courier partner may contact you before delivery
β If the customer is unavailable, delivery may be delayed or rescheduled.
β Delays & Issues
While we strive for timely delivery, delays may occur due to:
β Weather conditions
β Public holidays
β Courier service issues
β High order volume
XXYLIA is not responsible for delays caused by third-party courier services, but we will always assist in resolving any issues.
π¦ Failed Deliveries
β If an order is returned due to an incorrect address or unavailability, re-delivery charges may apply.
β Repeated failed orders may lead to order cancellation.
π Shipping & Returns
β Shipping charges areΒ non-refundable
β In case of exchange,Β all shipping costs will be borne by the customer
For more details, please refer to our Return & Exchange Policy.
π Contact Us
For any shipping-related queries or assistance:
π§ Email: xxylia.pk@gmail.com
π± WhatsApp: +92 319 3366 829
Thank you for shopping withΒ XXYLIA. We are dedicated to delivering your favorite fashion products with care and reliability π